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Our mission is to help you find the right indoor horticulture supplies at the right price, ship it to you fast and free, have it arrive in pristine condition, and help you understand how to use the products so you have the very best experience conceivable.
In some extremely rare circumstances, you may receive merchandise that has been damaged in transit due to our shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a “back order.”
Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason whatsoever, you are unsatisfied with your order, please let our customer service reps know via email or phone, and we will do everything in our ability to ensure you are taken care of.
If you need to contact us, please email [email protected], call (888) 446-6151, or reach out via live chat below.