HOW DO I PLACE AN ORDER?
- Go to the item page of the product you would like to order.
- Select the number of items that you would like to order and click "Add to Cart".
- Click "Check Out" in the pop up window.
- On the next page, please fill in your information (Email, Name, Shipping details) and then click "Continue to Shipping Method".
- Click "Continue to payment method" on the next screen.
- Then fill in your credit card information and click "complete order" to finalize the transaction.
IF SOMETHING IS OUT OF STOCK CAN I BACK ORDER IT?
You sure can! Please contact us by phone to place your order.
CAN I PLACE MY ORDER OVER THE PHONE?
Yes! We are available 9am-5pm Monday-Friday PST. You can reach us at (888) 446-6151.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You do not need to create an account with us to place an order on our site as you can check out as a guest but we will strongly recommend you sign up to our mailing list for ongoing offers and savings.
HOW DO YOU ENSURE THE QUALITY OF YOUR PRODUCT?
We have a dedicated sourcing team that works directly with manufacturers worldwide. We test everything before we send it to you.
WILL YOU BE ADDING MORE PRODUCT OFFERINGS TO THE SITE?
We are focused on sourcing the very best products for our customers, as a result, we are constantly researching and adding new quality products to our store.
WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?
If you have any queries about your order please do not hesitate to reach out to our customer satisfaction experts via email or live chat at [email protected]
The quickest and easiest way is to refer to our virtual agent for immediate order status and tracking; you can reach her at any time (24/7) within our live chat. You can also check your email for tracking information. Otherwise, you can find tracking information under the Track Your Order
section of the site.
If you have a question that isn't covered, feel free to write to us, contact by phone or email, or click the live chat button during normal business hours.